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Please leave us a Google Review if you enjoyed your sales or service experience at Subaru Concord.



Customer Sales Testimonials


David Goldstien / Google

No pressure at all. Daria was very professional and knew her product.

Amber Shue / Google

I cannot say how great this team is from the sales to finance to service. I love my Subie and this dealership.

Sean Allen / Google

Had a great experience at Subaru Concord! Neither of us had ever test driven a Subaru, but Daria was very knowledgeable and helpful in figuring out what we might want, and we fell In love with the Forester we test drove. Didn’t expect to be filling out paperwork that same day but Daria and her team were able to work up a fantastic deal! Daria was fantastic; not pushy, and very helpful from start to finish on our ‘Furester’. They even gave us a couple of chewbaru outbarks for our pups that we brought along! I hope we stay in Charlotte for the long haul because we’re probably sticking with Subaru in the future when we trade In the other car. Thanks!!

Jackson Smith / Google

Very Helpful Staff! I did not buy anything, but the sales representative (Malik Vandiver) was very patient and helpful with the used car that I was looking at. Great Dealership for Subarus.

Eligah Johnson / Google

Very helpful

Spenser Moore / Google

I would like start by saying that I don't typically leave reviews, good or bad, however I believe that this 5-star review is warranted. I originally requested an online price on a 2020 Subaru Forester and was promptly contacted my Adam with the information that I had requested. About two weeks later I made an appointment and meet with the salesman Todd who was very helpful and informative. He arranged a very helpful test drive that helped me make the decision that this was the vehicle that I wanted. After a short discussion with Todd, the sales manager Earl, and the General Manager Trey we came to an agreement on the price. The paperwork was then done quickly. I was offered the typical add-on's but did not feel an unusual amount of pressure to accept them. I was also introduced to service department which I thought was very nice. The entire purchase process from arrival to leaving with the vehicle, including securing financing and a tutorial on the vehicles features, took less than 3 hours, which is very impressive. I highly recommend doing business with this dealership. As a side note, thus far I am very happy with the 2020 Forester.

Krysta Lawver / Google

We had a great experience with Todd Stuver buying a used Infiniti QX80. He made the process easy and stress free and we got a great deal on an amazing SUV!

Ashley Yaun / Google

From my limited experience, the rare "good" salesmen can be found here. I didn't buy a car through the dealership, they knew I had no intention to do so, and they still helped me save close to $2000 in my current situation. I could only imagine what they would do with more incentive. Highly recommend!

Janeen Dishman / Google

I just bought my first Subaru! Michael in sales and Steve the manager made sure we were well taken care of. I am pleased with the price and the no pressure add-on warranty. Will definitely use this dealership again. They made me feel like family.

Anthony Sharum / Google

This I went to this dealership, and met with salesman Colin Snedegar. He was professional and worked hard to answer our questions and be detailed in explanations when describing options. As a result of his honestly, straightforward approach and professional demeanor we purchased a used vehicle from this dealership. I believe that a fair deal was offered by management. Salesman Snedegar's attention to detail and his determination to ensure that he provided the highest level of customer service reflects most favorable on Subaru of Concord. Thanks!

Kristi Foster / Google

This was the best car buying experience I have ever had. I am in my upper 50's so I have purchased a few cars in my day. My sales consultant was Daria (Dasha) Robinson. She was pleasant to work with, took time to show me several vehicles, and gave me no pressure. We financed with Concord Subaru because their interest rate was lower than our credit union's. Working with the finance manager, Paulie McNaught was informative and pain free. He is very good at his job. I will definitely stick with Concord Subaru for all my automotive needs.

Linda Spears / Google

A very kind and easy transaction on our purchase. Kevin W was helpful and patient with us and worked to be sure we had a smooth experience. Thanks everyone for your hard work!

Kevin Kim / Google

Best Sales Team and Service. I shopped all the Subaru dealer around 1 hour drive distance. They make a deal easy and make you feel welcomed. Best Subaru dealer in this area

Madison Belton / Google

My dad and I came in close to closing and everyone was nothing but nice! Kevin Wingler helped us and he was so kind, as well as so helpful, we really enjoyed our experience. Thank you so much!

Alesha Woods / Google

My husband and I had the best smooth and transparent car buying experience with Subaru Concord! We were very nervous about going to look for a vehicle, but Colin Snedegar was very knowledgeable, helpful and friendly. He made us feel very comfortable with our searching and buying experience. We did not feel pressured to purchase, but we definitely felt like he was looking out for us. We are very satisfied and look forward to doing business with Subaru Concord in the future!

Yolanda Chandler / Google

Thank you Aaron, for helping me get a new car in a time of need. The entire team was very professional and friendly. They even tolerated all my questions and explained everything to me with a smile on their faces.

Benny Roberson / Google

Great place to buy a Vehicle! Good people!

Daniel Wilson / Google

Bought a used Crosstrek from them. Great vehicle from a great dealership. Go see Joey.

Bryan Lowe / Facebook

Simply put...the best car buying experience ever. We drove 100 miles to this dealership and our experience justified every mile. Completely satisfied with our 2019 Crosstrek and the customer service provided by Zack and his team.

S. C. Stout / Google

Top quality dealership and people! IMO the best place to buy and service your Subaru!

Anthony Garner / Facebook

whats not to like ? Concord Subaru goes above and beyond every visit . And they've done it consistently for years .

Brian M. / Google

A good crew to deal with, Mike was our sales guy but was not pushy about getting a sale, we chatted about normal everyday things while waiting on paperwork, the products speak for themselves. Very happy with the purchase and with how genuine Mike was!

Kara B. / Google

Subaru of Concord is a top-notch car dealership! Everyone I came in contact with was courteous and professional. This is the second Subaru Crosstrek I have purchased from Colin Snedegar. Colin is knowledgeable, no-pressure, friendly, and a joy to work with! Colin and the team at Subaru Concord make purchasing a car a pleasure!

Cheryl H. / Google

I love this dealership. Joey Battoglia is super nice, courteous and knowledgeable. I also enjoyed working with Paulie McNaught and Zach Ratley. They made the process super smooth, simple and quick. I highly recommend stopping at Subaru Concord.

Ed Ramirez / Google

I take my Subaru 2013 Crosstrek XV to Subaru of Concord exclusively. The service department is great and always greet you with a smile and willingness to help. If you have Subaru, do yourself a favor and come to Subaru of Concord. If you are looking for a Subaru, again do yourself a favor and come to Subaru of Concord.

Dee M / Google

My favorite Dealership.

Shonnie Wyatt / Google

I cannot say enough good about this dealership. No nonsense from the first call I made until the 3 hour drive to we made to get there. It was all about what they could do to earn our business. I worked at a large dealership for years, and I'm telling you this one has it figured out. Excellent experience from start to finish. Colin S. was awesome and we cannot thank you guys enough!! We came in after our son was hit and his old Subaru was totaled so we were stressed to start with, but we walked out of Subaru Concord feeling like family.

Janine Rierson / Google

This is the best car dealership. Not only did Aaliyah actually answer the phone, she got a human to help me. She also called me back to make sure I got taken care of. Trey helped me get the deal I wanted. Michael met me when I arrived and helped me immediately. Pauly did a wonderful job processing the paperwork. So glad I bought my car here. Honestly, Aaliyah sold the car when she actually answered the phone. I called 3 other places who either never picked up or put me on a long hold. Top notch team - truly!!! Drove over an hour to buy from them and will do it again!

Yvonne Tottenham / Google

Earl is the man!

Doug Small / Google

Daughter got a great deal on a Crosstrek.

Jas Sangha / Google

Great experience working with Subaru Concord and Jose!

John Huston / Google

Thanks to Colin Snedegar for giving us a very low pressure experience at Concord Subaru. My wife was very much in need of a newer vehicle. We both were wanting to learn more about the newer Outback models. Colin was so patient to show us the entire inventory. I drove 3 different model year Outbacks before finding the right fit for our budget and needs. My wife is a happy gal. Lucky me!

Michele Weaver / Google

I can’t say enough great things about this dealership! It was an easy, no pressure experience. Everyone is extremely professional and courteous. Our sales associate, Michael Tranumn, was extremely patient and a real pleasure to work with. He even came in on his day off to deliver our new vehicle. The finance specialists, Brandon and Paulie, were so informative. Made sure to go over each page in the paperwork in detail and Paulie gave some great tips on how to pay off your loan early without breaking the budget. The sales manager, Earl, really went out of his way to locate the exact car we were looking for. Thanks again Subaru of Concord. I’ll definitely be back when I’m ready to upgrade to my next Subaru.

irjones35 / Google

Great service. Joe Power in particular made the purchasing of my first car easy and efficient. Would recommend anybody using him if they are in the market for a new car.

Joey B. / Google

I love this dealership. Everyone is super nice, courteous and not pushy at all. I bought a WRX Hatchback from this store in March 2019. The process was super smooth, simple and quick. I highly recommend stopping at Subaru Concord if your shopping for a vehicle.

Pamela T. / Google

I am a proud owner of a Subaru. They are very professional here. The service is great. I had no problems with getting my vehicle. Michael was a great salesman and helped me from beginning to the end of the sale. He has been helpful even after the sale with questions I have had about my car. And he was very friendly during it all. I love my new Subaru. Thanks great job Concord Subaru I know I will enjoy my car in many years to come.

Janie H. / Yelp

I had an amazing experience with Subaru Concord when I recently bought my Subaru Forester! The Salesman, Jose, was kind and knowledgable while answering all my questions. The staff worked with me to meet my car needs and I left insanely happy with a new car! Over all a great experience!

Kayne O. / Yelp

The experience I had with this dealership was absolutely amazing. I spoke with Zack about a possible purchase. I got turned down by every other dealership due to my crazy work schedule and he got everything done for me so by the time I got there, i had the bank settled, the payments i wanted, and all i had to do was put my downpayment on the desk, sign a couple papers and i was out of there in 20 minutes. Definitely recommend zack and earl.

Natlee S. / Yelp

Did my research in all CLT Subaru dealers! By Far this one was the best! Exceptional service and enjoyable! Who can say enjoyable? Yes it is possible!Then give it a try an visit this dealership! No regrets! I ordered my vehicle and still got a fair price...I could have given my business to any of the other dealers but the staff is phenomenal considering they are dealers! They were fair and I made the best decision buying with them! Thank you Subaru for staffing some of kindest down to earth people with knowledge and no hassle service! I was impressed with Mr Mike T. customer service from beginning to end! He is definitely an asset to Subaru! If anyone can deal with me with a thousand ?'s & attitude! He sure did! He outshined them all! Kudos Mike T.

E.H. / Yelp

After visiting several different dealerships are settled and Concorde Subaru to do business. I was extremely pleased with the help I received and I am loving driving my car. I could not have asked for better assistance and my new purchase. If and when the time comes to purchase another vehicle I will definitely make them my first choice.

David Q. / Yelp

No hassle purchase experience. I told the salesman what I was willing to pay, and there was no haggling over price and no attempt to try to sell me silly add-ons. Salesman was not pushy and was very helpful in explaining features of the car. Best car buying I have ever had.

Chelsea E. / Yelp

Colin at Subaru was absolutely fantastic!! He definitely made the car buying experience easy and smooth!

Kevin B. / Yelp

Joe and all the guys at Subaru Concord are very knowledgeable and helpful

Aeicha M. / Yelp

we have purchased several subarus from this dealer over the years and have never been disappointed , kevin wingler is the salesman we have worked with ; he will help you understand the process and do whatever is needed to make your purchase acceptable.their service team is really great also.

Kimberly K. / Yelp

I just wanted to thank Malik V. For being such a great sales consultant. He went above and beyond for answering any questions that I had, and making sure everything went smooth for purchasing my brand new Subaru forester sport. I'm very happy with my car, and the process couldn't of went any smoother than it did. I would also like to thank Brandon S. For handling all of my paperwork, and dealing with my process of moving from across the country. I highly recommend Subaru Concord, and you'll be seeing me again soon! :)

Nominus Sullivan / Google

This is the best Subaru Dealer to do business with! Compare to all other charlotte dealers! They are really down to earth...they are no hassle & deal with you in a fair way.. no tricks or gimmics...straight up honest...I put my vehicle on order and they gave me updates and gave me a fair deal in all transactions! But the one who did all the work for me is ! Mr Michael T. He is so patient, informative & so great to do business with ...excellent all around service from beginning to end ...Subaru got it right when they decided to add him to their family ! Definitely would recommend buying here ! Thanks guys ...will return again! One happy customer!

William Ballard / Google

The buying experience start out with a warm greeting from Michael Tranumn. He asked all the right questions,,was patient, listened to all of our needs, wants and concerns. There were no high pressure sales tactics used. In the end we found the right vehicle for my wife.

Greg Snyder / Google

Joe was excellent: experienced, knowledgable, no pressure. Accompanied me on a nice long test drive that illustrated many desirable features of the vehicle we went on to purchase. Even after the sale was complete, he stayed after the dealership closed to help us work through some details about Apple Car Play. Highly recommended.




Customer Service Testimonials


Cody Lovell / Google

Handled a airbag recall, friendly staff.

Ted Hand / Google

Continued great service at Subaru Concord. Friendly, fast. Highly recommend.

Chelsea Marina / Google

Very clean, polite, professional, and got the job done quickly. They accommodated us wonderfully.

Cheyenne Small / Google

In and out in three hours. Best service I’ve had. Go see Joe! Great management team and service team! Thanks again, Joe!

Jacob Weavil / Google

Thanks to the maintenance team for being gracious with us arriving late this time and working us in. Loving our 2019 Outback (owned a year now) and always appreciate the friendly service.

Michael Scarboro / Google

They always get my old Forester back in the game. Called me day earlier than planned to pick it up.

Brien Beattie / Google

I had a brake issue driving through from D.C. to South Carolina and these guys took me in and worked 15 minutes past closing time on a Friday to get me on my way. They're great.

Frank Lawrence / Facebook

Very friendly service in the service department.

Shannon Izer / Google

The whole experience was amazing! Always pleasant, professional service at Subaru of Concord!

Laura Deakin / Google

Wonderful service department.

Scott Miller / Google

Great staff & service. They have treated us great for 8 years and we highly recommend Concord Subaru!

Coby R. / Google

Great cars, great customer service. Comfy waiting area with plenty of space and charging outlets to work while you wait. Plus free snacks and beverages while the car is being worked on.

William Teal / Google

Easy to set up service appointments. Subaru reminds and notifies you of appointments and anything relative to your car that needs attention. Lots of choices of product to meet any model you desire of their line.

Subaru Concord

853 Concord Pkwy S
Directions Concord, NC 28027

  • Sales: 704-782-1227
  • Service: 704-782-1227
  • Parts: 704-782-1227

Hours

  • Monday - Friday 08:30am - 08:00pm
  • Saturday 08:30am - 06:00pm
  • Sunday Closed